Our policy lasts 7 days. If 7 days have gone by since your order delivered unfortunately we can’t offer a exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

All Our products are non-returnable.

However we do accept exchanges.

To complete your exchange, we require a receipt or proof of purchase.

Please do not send your order directly to us, Kindly inform our team at gulabchandjaipur21@gmail.com.

Refunds

We do have any refund policy.

There are certain situations where only partial refunds are granted : (if applicable)

The ordered product is not in stock even after placing a order & you have paid for it.
Cancellation

Once we have received the order and payment is confirmed, We don’t do cancellation as the stock with us remains in limited stock and once the same is booked we can’t do the changes. We request you to contact us for the same if possible we will need to confirm the authorities for cancellation request and same equivalent credit will be generated for your account.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at prekaatextiles@gmail.com and send your item to: 3, Ganesh Nagar New Sanganer Road, Sodala, Jaipur, RJ, 302019, India.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later.

Shipping

To exchange your product, you should mail your product to: 3, Ganesh Nagar New Sanganer Road, Sodala, Jaipur, RJ, 302019, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable just like products.

Depending on where you live, the time it may take a while for your exchanged product to reach you, may vary.

If you are shipping an item over Rs. 25000 , you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.